Account
Learn about account setup and KYC verification.
Support Center
Find guides, answers, support hours, and settlement information for Athena OTC trading services.
Knowledge Base
Explore guides and resources by topic.
Trading
Understand how to request quotes and execute OTC trades.
Settlement
How and when you'll receive your crypto.
Regional
Supported countries and trading pairs.
Compliance
Legal documents and KYC requirements.
Service Hours &Processing Times
1
Quote Processing
Monday – Friday
9:00 AM – 6:00 PM CT
Quotes can be requested 24/7 but are processed during business hours.
2
Settlement Cutoff
Same-day processing
Before 2:30 PM CT
Wires received after cutoff will process next business day.
3
Support Availability
Monday – Friday
9:00 AM – 6:00 PM CT
Email support available 24/7 (responses within 24 hours).
Contact Us
Phone Support
+1 (555) 123-4567
Mon–Fri, 9AM – 6PM CT
Email Support
support@athenaotc.com
24/7 (response within 24h)
Business Development
business@athenaotc.com
Partnership inquiries
Frequently asked questions
Everything you need to know about trading with Athena OTC. Can’t find the answer you’re looking for? Please contact our support team.